I often get asked by my friends and family what is a Technology Adviser anyway? What does your company do exactly? Even after directing them to our website, they still come away with a puzzled look, like they don’t understand. The minute I start to explain and mention the Cloud or Internet well I often see this foggy glaze slowly invade their eyes and the discussion ends. So, I figured this would be a great avenue to explain.
So, what does a Technology Adviser do? We help businesses navigate (traverse) the often-crazy world of technology. When it comes to technology, many businesses struggle to find the time, resources and the expertise to know what direction to go and who to use. To make matters worse, they are usually dealing with multiple communications carriers that create confusion. They have quota-driven sales reps whose tenure usually lasts between 12 to 18 months at best, with an industry churn rate of over 65%. In most cases, businesses will see 2 to 3 different account teams while with a carrier. Often times, their needs take a back seat to the sales goals of the carrier. Let’s not forget about the painful customer support experiences that waste precious time and productivity of their employees. That is where companies like Traverse Technologies (Trusted Technology Advisers) help business leaders dominate technology by bringing years of experience, a portfolio of vetted providers and a “one throat to choke” motto, so you never have to manage a carrier relationship again.
Trusted Technology Advisers believe that businesses deserve the best options for deploying communication and technology solutions. They make sure each solution fits the unique needs of each business, not services that are driven by higher commission rates for a sales rep. They work with business leaders to determine the right technology solutions for their business needs to be successful and then leverage vendor relationships to obtain a customized solution that fits their business like a glove. The right technology strategy for a business usually spans multiple vendors and platforms. Unlike the carriers, Trusted Technology Advisers can provide all the solutions needed to meet your unique technology requirements, along with providing single point of connect support, project management, and contract negotiations. They simplify the process of choosing the right cloud, voice, data, and managed IT solutions and provide a dynamic customer experience. Here are 7 powerful reasons why working with a technology advisor can benefit your company.
You’ll get the best supplier options for your company’s needs. Your Technology Adviser will filter the optimum telecom and Cloud providers based upon your specific objectives and their strengths.
You’ll get one “throat to choke”, meaning less finger pointing and fewer headaches for you. When you’ve got a question, a concern or an issue to resolve, you only need one phone number.
Get strategy and experience from seasoned experts who live and breathe telecom & Cloud integrations. Your trusted technology advisor will carefully construct the perfect plan for your company.
A technology advisor acts as an extension of your team, guiding you with recommendations tailored specifically to your company’s goals.
By outsourcing your Cloud & telecom integration tasks, you regain all those hours you would have spent strategizing, vetting the various providers, and negotiating contracts.
Let your Technology Adviser take care of the rest. You’ll be much more effective at what you already do. Adding another expert to your team will also increase your peace of mind.
Technology advisers keep their fingers on the pulse of evolving Cloud and telecom technologies, so you can leverage the right solutions to increase efficiency and productivity.
When making any technology decisions give us a call for a free consultative evaluation. Simply contact us today to learn more on how we can help you.