Unlock the power of Cloud Communications with Traverse and RingCentral.

⇒ Are you a current RingCentral customer needing help to unleash the power of RingCentral?

⇒ Do you want cloud communications from the industry Leader?

⇒ Do you need to integrate business applications with your cloud communications?

⇒ Would you like a world-class implementation partner to deliver your Cloud communications?

⇒ Would your team benefit from integrated collaboration tools that provide messaging, video and phone and more on one platform?

If you answered yes to any of these questions, then Traverse and RingCentral are the right Choice for your business!

Today's Work Environment Is More Complex Than Ever

Ensure your Business is Ready for the Ever-Evolving Office Environment

The employee experience has become more complicated. Many now work entirely remotely and others alternating between the office and home. Your teams are utilizing a wider range of communication tools and technologies to keep up. RingCentral provides a comprehensive solution to help your teams succeed in this ever-changing office environment.

The World’s leading business cloud phone Platform

Collaborate & Communicate from Anywhere with Traverse and RingCentral

RingCentral offers a full suite of communications tools in one single package. This includes real-time chatting, video conferencing, and phone calls for employee communications. It also offers customer-facing tools like contact center, digital engagement, intelligent routing, and much more.

RingCentral brings your Customer Experience together with your Employee Experience-and gives you the tools to manage them both. Every business uses different tools and has different communications needs. With RingCentral, you have everything, integrated together.

Traverse will help you figure out exactly which tools you need and how best to implement them. Being RingCentral experts, our technicians ensure you get a tailored solution design, a worry-free installation, and service that works the first time.

“Our partners at Traverse Technologies are experts in helping customers tap into the power of cloud communications with RingCentral. No matter your use case or specific pain points, they can devise a solution that works for you and your business, saving on costs while providing an intelligent, connected experience. Everyone at RingCentral is grateful for Traverse’s partnership and the impact they have for our joint customers.”

-Jeff Winnett, VP of Partner Sales

Incredibly Easy

Built-in team messaging for easy collaboration before during, and after a meeting. In real-time, you can share files, tasks, notes, and events. Taking a meeting on the go? Seamlessly switch modes and devices, with picture-in-picture mode on mobile devices.

Extremely Flexible

Simplify your workflow with 200+ app integrations, including calendar integration with Microsoft 365 and Google Workspace. RingCentral Video can be accessed directly in Salesforce or Slack. And it’s compatible with speakers, mics, cameras, iPads, and more.

Intuitively Smart

RingCentral gives you the smartest video meeting features:

  • Closed Captioning
  • Video Virtual Backgrounds
  • Presenter Overlay
  • Automatic Noise Reduction
  • Smart Noise Cancellation

MVP Unified Communications

Collaborative Messaging

  • Messaging, task management, and collaboration in one place
  • Call history and voicemail integrated into your message streams
  • Open APIs and SDKs for custom integrations
  • Integrations with Google Drive, Microsoft OneDrive, Box, and many other business applications
  • Vertical will help you implement the best collaboration tools for your team, so communication is as effective as possible

Crystal Clear Video Meetings

  • HD video and audio with 99.999% uptime SLA
  • Real time file sharing, tasks, notes, and events
  • Built-in team messaging for easy collaboration before, during, and after meetings
  • AI-enabled features such as Virtual Backgrounds and Closed Captions
  • WebRTC and multi-layered security features such as Authenticated Join and Waiting Room
  • Vertical will evaluate and equip your network to make sure it’s optimized for worry-free video meetings that don’t cut out

Modern Business Phone

  • Available across all devices with numbers in 100+ countries
  • 250+ public integrations available with APIs for custom integration options
  • In-depth analytics and simple management
  • Various network connectivity options, including SD-WAN
  • Compliance with industry regulatory standards: HIPAA, FINRA, HITRUST, PCI, and more
  • Vertical will evaluate your phone needs–international availability, compliance, and network connectivity–and make sure you’re covered

Industry-Leading Analytics

  • Access real-time reporting on global health
  • Monitor business communications
  • Meeting, Video, and Phone Quality of Services (QoS)
  • Ability to monitor and manage RingCentral Rooms
  • Fully customizable alerts and notifications
  • Vertical will set up the analytics your business needs and help you use them to keep your communications running smoothly

Endless Integrations with

A Better Customer Experience for Everyone

For the all-in cloud enterprise, how do you connect disparate apps? You need a system that is open and interoperable. That’s RingCentral! RingCentral has an open developer platform… and it has been exploding!

There are over 1,000 certified apps and over 10,000 developers working on the platform. Imagine expanding your developer team by 10,000!

With so many apps, where do you start? Vertical will help you set up your apps and get the most out of these integrations. We’ll seamlessly connect all of your existing cloud services, so your RingCentral experience is both integrated and optimized.

Make MS Teams Work for You

RingCentral integrates with Microsoft SSO, Microsoft 365, Outlook, Skype, Microsoft Global Address List, and Microsoft Bot Framework.

Best of all, RingCentral natively integrates with Microsoft Teams, offering the best Teams experience for direct routing cloud PBX in a desktop, mobile, and web experience. No re-training required. And the app overload is reduced with nothing to download or install.

When it comes to incorporating these applications with RingCentral, Vertical is an expert. Perfect integration can be a difficult task. As a Microsoft Certified Partner, our team of specialists knows all the tricks and will help your organization achieve a world-class integration.

Experience the Traverse Advantage

Exceptional Service
Design

Our design services begin with addressing your productivity and customer service goals upfront. Regardless of the complexity or size of your operations, our years of expertise help tailor the right approach for your team. With The Traverse Advantage a dedicated architect will design a custom plan to ensure business continuity, mapping workflows, call flows and more.

Professional Onboarding and Implementation

Get up and running quickly with our team of experts. We work with you to deliver RingCentral MVP and Contact Center implementation services tailored to your business needs. Traverse Advantage was designed to enhance the experience of migrating to a new communications platform. As your trusted partner it is our job to customize your implementation to your needs and exceed your expectations.

World-Class Service and
Support

With your RingCentral platform you have a trusted partner in Traverse that is focused on providing fanatical support for the life of your account. Our team is certified and trained by RingCentral giving you direct access to top-tier technicians. We understand RingCentral’s idiosyncrasies, processes, programing and have an immediate line to their highest level of support if needed. We pride ourselves on being on a first name basis with your team with easy access, giving you peace of mind when it comes to your communications.

Let the Trusted Advisors at Traverse get you started.

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